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A Guide For Freelance Writers: How To Deal With Angry Clients

Freelancing is not a bed of roses, and if anyone ever told you it would be, that must have been one of the biggest lies you were told so far. In as far as freelancing is concerned, from time to time you will come across freelancer clients who are either angry about something that you did, or clients that are naturally angry. There are people who are so easy to get irate, and if you ever come across such people more often, your freelance experience might not really be one of the best experiences you would ever wish to write about.

One thing for sure is the fact that whichever way you want to look at it, you cannot ignore some of these clients. They form a good part of your life and there is nothing you will ever be able to do without them. It gets worse if such clients do provide you with some of the best jobs ever, but the only thing that you struggle with is their angry tendencies. Since these are contracts that you are willing to sustain over a long period of time, you should learn how to manage their anger and get used to it. over time you will come to realize that if you can manage their anger from time to time, you get to come to a compromise, or at least you better learn to suppress some of that anger to the point where it doesn’t affect you as much as you would have been affected by the same back in the day.

The following are some simple things that can help you deal with such clients if you ever run into a rough patch with them.

Apologize

Whatever you do, it never hurts to apologize and say sorry. It might sound hard for you, even if you do not seem to be at fault, but make sure that you send in an apology for the concern that has been raised.

Ask for forgiveness

Following an apology always ask for forgiveness. Nothing softens a stone heart than a sincere apology and a humble request for forgiveness

Make amends

Promise to make amends for whatever reason the client is angry at you, and be sure to do just that, without taking any shortcuts.

Follow up

Soon after the issue of contention has passed, send a follow-up email or call to remind them how sorry you are about it.

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